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📦 Return & Refund Policy
Last updated: 09/20/2025
We want you to love your purchase, but we understand that sometimes things don’t go as planned. Please read our return policy carefully.
✅ Eligibility for Returns
We accept returns within 14 days of delivery if:
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The item arrived damaged or defective
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You received the wrong item
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The product is unopened and unused
We do not accept returns for:
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Change of mind
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Incorrect sizes (please double-check our size guide before ordering)
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Sale/clearance items
📸 Damaged or Incorrect Items
If your item arrived damaged or is not what you ordered:
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Email us at [your email] within 7 days of delivery
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Include:
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Your order number
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A clear photo of the item and the issue
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We’ll review your case and offer a replacement or refund, depending on the situation.
🔁 Return Process
If your return is approved:
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We will provide a return address (Note: This may be an international address depending on the product).
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You are responsible for return shipping costs.
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Once we receive and inspect the returned item, we will issue your refund within 5–10 business days.
💸 Refunds
Approved refunds will be processed back to your original payment method.
Please note:
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Shipping fees are non-refundable
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Refund timing depends on your bank or card issuer
📦 Lost or Delayed Orders
If your order hasn’t arrived within the estimated timeframe (usually 10–25 business days), please contact us at [your email] so we can investigate or reship if needed.
❓ Questions?
Email us at [your email] — we're here to help!